Terms and Conditions

Effective Date: January 1st, 2026

Company: Ferra (“Company,” “we,” “us,” “our”)
Website: https://www.ferra.com (the “Website”)
Contact: [email protected] | 3585 OH-39, Millersburg, OH 44654 | (330) 893-2972

These Terms govern your access to and use of the Website. By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Website.

Eligibility and Accounts

• You must be at least 18 years old or the age of majority in your jurisdiction to use the Website.
• If you create an account, you must provide accurate information and keep it updated. You are responsible for all activity on your account.
• You must keep your login credentials confidential and notify us promptly of any unauthorized use of your account.

Acceptable Use

You agree not to:

• Violate any applicable law or regulation
• Interfere with or disrupt the Website’s operation, security, or integrity
• Attempt to gain unauthorized access to accounts or systems
• Use the Website to transmit harmful code, spam, or illegal content
• Infringe or misuse intellectual property, privacy, or other rights

We may monitor use of the Website for security, abuse prevention, and compliance purposes.

Ownership and License

• The Website, including all text, graphics, logos, software, and other content, is owned by Ferra or its licensors and is protected by applicable intellectual property laws.
• We grant you a limited, nonexclusive, nontransferable, revocable license to access and use the Website for your personal or internal business use, in accordance with these Terms.
• All rights not expressly granted are reserved.

User Content

• You may submit content such as reviews, comments, files, images, or other materials (“User Content”). You retain ownership of your User Content.
• You grant Ferra a worldwide, nonexclusive, royalty-free, sublicensable license to host, store, reproduce, modify, publish, display, and distribute your User Content for purposes of operating, improving, and promoting the Website.
• You represent that you have all necessary rights to your User Content and that it does not violate any law or third-party rights.
• We may remove or disable User Content at our discretion.

DMCA Notice

If you believe content on the Website infringes your copyright, send a notice to:

DMCA Agent: Ferra
Address: 3585 OH-39, Millersburg, OH 44654
Email: [email protected]

Your notice must include your contact information, identification of the copyrighted work, the location of the infringing material, a good-faith statement, and a statement under penalty of perjury that you are authorized to act. Counter-notices may be sent to the same contact in accordance with 17 U.S.C. §512.

Products, Services, and Orders

eCommerce

• Product descriptions, pricing, and availability may change without notice. We reserve the right to limit or cancel quantities.
• We use third-party payment processors. By submitting payment information, you authorize us to charge your payment method for your order.
• Taxes, shipping, and handling fees are shown at checkout. Title and risk of loss pass to you upon delivery by the carrier.
• Returns and refunds are governed by our Return Policy, if applicable. Some items may be final sale.

Subscriptions and SaaS

• Subscriptions renew automatically at the end of each billing period unless canceled before renewal.
• You may cancel by adjusting your account settings or by contacting [email protected].
• Free trials convert to paid subscriptions unless canceled before the trial ends.
• We may modify plan features or pricing with notice, effective for the next billing term.

Third-Party Links, Integrations, and Services

The Website may link to or integrate with third-party websites or services. Ferra does not control and is not responsible for third-party content, products, or practices. Your use of third-party services is at your own risk and subject to their terms.

Privacy

Your use of the Website is subject to our Privacy Policy. Please review it to understand how we collect, use, and share information.

Changes to the Website

We may modify, suspend, or discontinue the Website or any part of it at any time without liability.

Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE.

Indemnification

You agree to defend, indemnify, and hold harmless Ferra and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Website, your User Content, or your violation of these Terms or applicable law.

Termination

We may suspend or terminate your access to the Website at any time if we believe you have violated these Terms or if termination is necessary to protect the Website or other users. Upon termination, your right to use the Website ends immediately.

Changes to These Terms

We may update these Terms from time to time. The Effective Date reflects the most recent update. Continued use of the Website after changes take effect constitutes acceptance.

Communications; E-Sign; SMS

• By creating an account or providing contact information, you agree that we may contact you regarding your account, transactions, and Website updates.
• You consent to transact electronically and receive disclosures electronically.
• If you opt in to SMS communications, you agree to receive text messages at the number provided. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for assistance.

Export Controls and Sanctions

You may not use or export the Website in violation of U.S. export laws or regulations. You represent that you are not located in a sanctioned country and are not on any U.S. government restricted party list.

Force Majeure

Ferra is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, labor disputes, or internet and telecommunications failures.

Contact

Ferra
Email: [email protected]
Address: 3585 OH-39, Millersburg, OH 44654
Phone: (330) 893-2972